Website Support Options for Towns and Municipal Organizations

Although Montague WebWorks tries very hard to make their RocketFusion website software as easy as possible to use, sometimes committee members don't have the technical expertise, wherewithal, or time, to post their meeting agendas or minutes in a timely fashion, or at all.

Same for staffers, who frequently just don't have enough hours in the day to accomplish all their website tasks. And even if they all did have the time (staff and volunteer board members), none of them are experts in website management with an eye toward making it all easy to access by town residents.

With our expanded staffing, Montague Webworks can now offer expert-level services for Towns, ensuring timely posting and professional results, all at an affordable price.

Existing Services MWW Provides

Currently included in your existing monthly hosting fee...

  • Website hosting and software upgrades
  • Technical support by phone and email

Expanded Services MWW Can Provide

Can be purchased ala cart, or in pre-paid discounted blocks of time...

  • Posting and updating calendar items, agendas and minutes as submitted to us by staff, and/or boards and department heads.
  • Updating board and commission members, contact information, and terms
  • Posting and updating news articles and alerts as sent to us by town officials.
  • Posting new documents / files as sent using consistent naming formats. This is important to ensure files are organized correctly so citizens can easily find information.
  • Posting and follow-up of RFPs.
  • Create new online forms as needed.
  • Create new contact lists as needed.
  • Email news and calendar items to subscribers.
  • Reviews and updates to ensure a standardized look across the website with consistent fonts and headings. Consistency in this area is importation for Search Engine Optimization and ADA compliance.
  • Regular ADA compliance checks and updates to ensure appropriate formatting, image labels, and machine readability.
  • General “help desk” services for website and (if applicable) email.

Expanded Services Pricing Options

Montague WebWorks charges $60 per hour in 15-minute increments for "Expanded Services" to our clients.

If hours are pre-bought in chunks of at least two hours per month, with a three-month contract, we discount the hourly charge down to $50/hr. Any unused hours will be rolled-over to the following month. Additional hours will also be billed at $50/hr.

Unused hours at the end of the three-month contract will be credited towards future support.

Call Donna DuSell at 413-320-5336 to discuss setting up an Expanded Services contract for your town.

Posted: Fri, Dec 13, 2019 04:42 PM
Updated Mon, Jan 27, 2020 12:00 AM

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